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Privacy Policy

16/02/2023 by admin

www.kokostay.com (hereinafter referred to as the “Site”) is part of KokoStay d.o.o. (hereinafter referred to as “KokoStay”), which is a Croatian company legally registered: KokoStay d.o.o., Freja Tudmana 788, 21 220 Kaštel Lukšić, identification code:

, MBS , OIB 06009220625.

KokoStay treats the personal information of users of this Site with respect and confidentiality and in accordance with the law – and takes all reasonable steps to ensure that personal information is stored securely and accurately. Contact us if you have any questions or comments about our policy or our use of your personal information via the contact information at the very end.

This document contains detailed information about cookies and how personal data is processed. This privacy policy may be amended from time to time as new services are added or in response to legal changes or commercial events, and it is the responsibility of each User of the Site to be aware of the current privacy policy. Changes to the privacy policy will be published on this site.

Personal Information :

The administrator of your personal data is KokoStay KokoStay d.o.o., identification code:

When you register, send an inquiry or book a vacation home through this site, personal information such as your name, phone number and email address will be stored in our database because KokoStay needs to provide important information such as booking confirmation, payment reminders and other booking-related Information.

Provision of data is voluntary, however, failure to provide certain information, as to the principles marked on the Administrator’s pages as mandatory, will be associated with the impossibility of performing a given service and achieving a certain purpose or taking certain actions.

When you visit or browse this Site, certain information may be collected, such as your IP address, the browser you are using, and information about your computer’s operating system, application version, language settings, and pages you have viewed.

Data protection

KokoStay employs strict security measures to protect your personal information and prevent disclosure to third parties without your consent. To this end, data storage devices are kept in a secure location with limited physical access – and firewalls and other measures are used to limit electronic access. Only internal KokoStay staff who need the information to perform a specific job, such as customer service or booking management, have access to personally identifiable information. All KokoStay employees are obliged to maintain the confidentiality of personal information.

Disclosure of personal data

KokoStay may disclose users’ personal information to third parties only in strictly defined cases. For example, if it is necessary to process a reservation, the data may be transferred to vacation home owners or property management agencies. In addition, KokoStay may disclose personal data if required by law, at the request of law enforcement agencies or courts.

User data may be transferred outside the European Union, to third countries, and if such a situation occurs, it will be transferred only to recipients who guarantee the highest data protection and security.

The User’s data will be kept by the Administrator during the performance of particular services/objectives.

Cookies

This website uses cookies, which are small text files stored on your device. Cookies are used to facilitate the use of this site, improve its performance, and collect anonymous statistical information about the use of the site. You can block or delete cookies using your browser settings, but this may affect the operation of the site.

Your right

As a data subject, you have the right to access, rectification, erasure, restriction of processing, object to processing, and portability of your personal data. To exercise these rights, please contact us using the contact information provided on this page. You also have the right to complain to the relevant supervisory authority if you believe that the processing of your personal data violates regulations.

In order to exercise your rights, you may contact the Administrator via e-mail: kontakt@kokostay.com or by letter to the address of the Administrator’s place of business, indicating the scope of your requests. The answer will be provided no later than 30 days from the date of receipt of the request and its justification.

If the User has consented to a certain action, such consent may be revoked at any time, which will result in the removal of the e-mail address from the Administrator’s mailing list and cessation of the indicated actions. Withdrawal of consent shall not affect the processing of data performed on the basis of consent before its withdrawal.

Links to other sites

Our site may contain links to other sites that are not controlled by KokoStay. KokoStay is not responsible for the privacy practices of these sites. We advise users to read the privacy policies of these sites before providing their personal information.

Contact

If you have questions or comments about this privacy policy, please contact us using the contact information below:

KokoStay d.o.o. Freja Tudmana 788 21 220 Kaštel Lukšić Croatia E-mail: kontakt@kokostay.com Phone: +385 99 6659 915